Ask your Genesis Framework Questions

Introducing: Genesis Office Hours

Earlier this year my friend, Daniel Espinoza, started a program called WooCommerce Office Hours. Every other week he opens up his virtual office (via a Google Hangout) and invites folks to ask questions about WooCommerce. The cool part? It’s totally free. Daniel gets to drop knowledge bombs and the people walk away with Woo satisfaction.

I loved his idea so much that I’m ripping it off inspired to start a similar program for the Genesis Framework (aff link). Starting this Thursday, March 13 at 4p EST, I’ll host my first Genesis Office Hours, where you’ll be invited to ask all of your burning Genesis Framework questions.

No doubt the format will evolve on it’s own, but the plan is to broadcast via a Google “On Air” Hangout. You’ll be able to join me on the hangout or submit your questions via chat. The number of participants will determine how many questions/answers we cover. If there’s a queue, I’ll spend a max of 10 minutes on a single question so that more folks can get a chance to ask questions.

Two Birds, One Stone

Don’t worry, I’m not actually going to kill any birds in this post.

Bird #1

I struggle to make the most efficient use of my time. While this is not a post about time management skills, it is one of the factors behind moving to a weekly “office hours” format.

I love writing tutorials and articles here on my blog (and love even more that people utilize the information), but as it grows I’m not always able to keep up with the discussions that result in the comments or via email. By funneling questions and conversations into a single time slot, I’ll be a better time manager.

Bird #2

Questions don’t bring answers… they usually bring more questions! If you leave a question on one of my WordPress tutorials, you’ve got to either subscribe to get replies via email or refresh the page a million times to see if I’ve answered yet. And then if I’m on the beach without a computer, you may have to wait a full week for a response. And maybe my response doesn’t fully answer your question, but just brings up…another question?

An interactive format provides a way to give real-time answers (and follow-up answers) in a single shot.

A Stone

My hope is that Genesis Office Hours will be a way to more effectively use my time while contributing back to (the Genesis Framework segment) of the WordPress community. We’ll see how it goes.

Will You Join Me?

You can follow me on Twitter or Google+ to get additional announcements or just stay tuned right here. I’ll post a link to the hangout here so you can join in via video or chat.

Thursday. March 13. 4p-5p EST. I hope to see you there!

Carrie Dils

Iā€™m a recommended Genesis Developer with 15+ years experience in web design and development. I'm creative, resourceful, and ready to put my mind to your project. Want to discuss your WordPress project? Let's talk!


  1. says

    Aren’t you a sweetheart to offer this! And brave too…you’ll probably be inundated! I’m going to attend and I’ll do my best to not be an inundater (I just made up a word.)

  2. says

    Carrie, you are certainly impressive and brave to do this. As a WP/Genesis n00b, I see this as a great way to get those pesky little things (possibly) addressed or methods confirmed in terms of best practices or different ways to skin a cat…stuff that you can answer in a jiffy that takes a beginner a long time to search out.

    And of course, we’re never sure if what we’ve Googled is really accurate or the best way to go about implementing a customization (like you wrote about in your previous post, re: child themes) or whatever we’re stuck on.

    I’m thinking that you might–especially if you’re inundated as the “uninundaters” above mentioned–try a subscription-based session in lieu off, or in addition to, your weekly hangout? I’d pay $5 or $10 bucks to listen in and learn…hopefully you’d make your pro-time hourly rate that way? (And maybe, if needed, filter out the less-serious inundaters too.) Just a thought.

    The posted time is frequently when we’re in the field, but I’ll try to tune in for sure! Oh, another idea…post the recorded hang-out (or exerpts, or edited-annotated clips) on YouTube…or, maybe on your website for a small fee?

    Looking forward to seeing how this great idea of yours plays out! (I’ve never been on a Google hangout–so hopefully, I can figure it out…or, at least lurk the first time until I get the hang of it.)

    Thanks for undertaking such a bold way to give back to the WordPress/Genesis community.

  3. Jodi says

    I’m excited about this. Never done a Google Hangout either ā€” assuming it’s easy peasy. Remembering to show up will likely be my biggest challenge!

  4. says

    That is such a great idea, Carrie! I have similar challenges in my business. I had been struggling with around a similar model, but when it clunked around in my head it didn’t sound as appealing. Your twist (and/or Daniel’s) sounds great.

  5. says

    Hooray for Office Hours! I’ve been doing a similar thing for a couple of years (mine are on the phone, and I only take one call at a time) and it’s been great for me, my business, and my peeps.

    I predict that you’ll have a lot of fun, you will get great insights into what your peeps are struggling with, and your peeps will learn a lot.

    I’m not sure I can be there this week, but I will look forward to hearing how it went (and I’m sure it will be great)!

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